OVERVIEW

Welcome to LORQUA! The terms “we,” “us,” and “our” refer to LORQUA. LORQUA operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, as a customer, with a personalized shopping experience (the “Services”). LORQUA uses the Shopify platform to provide the Services.

The following terms and conditions, together with any policies referenced herein (the “Terms of Service” or “Terms”), define your rights and responsibilities when using the Services.

Please read these Terms of Service carefully, as they contain important information regarding your rights and obligations.

By visiting, using, or otherwise interacting with our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms or our Privacy Policy, you must not use or access our Services.

ARTICLE 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you have reached the legal age required in your country or place of residence to use the Services and make purchases.

To use the Services, including accessing or browsing our online stores or purchasing the products or services we offer, you may be required to provide certain information, such as your email address and billing, payment, and shipping information.

You represent that all information you provide is accurate, current, and complete and that you have the necessary rights to provide such information.

You are responsible for maintaining the security of your account credentials and for all activity conducted through your account. You may not transfer, sell, assign, or license your account to another person.

ARTICLE 2 - OUR PRODUCTS

We make every effort to display our products and services as accurately as possible on our online store.

However, product colors and appearance may vary slightly from how they appear on your screen depending on the device used, its settings, and its configuration.

Product photographs and representations are intended to depict our products as accurately as possible.

Product descriptions may be updated or modified. We also reserve the right to discontinue a product or limit available quantities, subject to applicable law.

ARTICLE 3 - ORDERS

When you place an order, you are submitting an offer to purchase from LORQUA.

Your order is considered accepted once payment has been approved and the order has been confirmed by LORQUA.

We encourage you to carefully review your order information before submitting your order.

If we need to refuse, modify, or cancel an order under circumstances permitted by applicable law, we will attempt to contact you using the information provided at the time of purchase.

Your purchases are also subject to our Return and Refund Policy.

Products purchased through our store are intended for personal use and not for commercial resale, unless otherwise agreed.

ARTICLE 4 - PRICING AND BILLING

Prices, discounts, and promotions may change.

The price applicable to your order is the price displayed at the time your order is placed and shown in your order confirmation.

Applicable taxes, shipping fees, customs duties, or import fees are displayed or calculated in accordance with the rules applicable to your order.

Promotions may occasionally be offered and may be subject to specific terms and conditions. Where specific terms apply to a promotion, those terms will govern the applicable offer.

You agree to provide current, complete, and accurate purchase, payment, and account information.

You represent that you are authorized to use the payment method selected and agree to pay all amounts due in connection with your order.

ARTICLE 5 - SHIPPING AND DELIVERY

Delivery times displayed on our store are estimates unless a specific delivery timeframe is expressly guaranteed or required by applicable law.

Delays may occur due to the carrier, customs procedures, or events beyond our reasonable control.

For consumers who benefit from mandatory legal protections regarding delivery and transfer of risk, including consumers within the European Union, the applicable mandatory legal rules remain fully in effect.

LORQUA does not exclude or limit any rights granted to consumers under mandatory applicable law.

ARTICLE 6 - INTELLECTUAL PROPERTY

The Services and all elements comprising them, including trademarks, trade names, text, images, graphics, videos, audio content, designs, logos, and their arrangement, are owned by LORQUA, its partners, or their respective owners and are protected by applicable intellectual property laws.

The Services are provided for your personal, non-commercial use.

Unless otherwise permitted by law or authorized in advance, you may not reproduce, distribute, modify, publish, exploit, or transmit protected content available through the Services.

The LORQUA name, logo, product names, designs, and other distinctive elements may not be used without authorization where such use infringes LORQUA’s rights.

Trademarks and other elements belonging to Shopify or third parties remain the property of their respective owners.

ARTICLE 7 - OPTIONAL THIRD-PARTY TOOLS

We may provide you with access to certain tools or services provided by third parties.

These tools may be subject to the terms and policies of their respective providers.

If you choose to use a third-party tool, we recommend reviewing the terms applicable to its use.

We may also offer new features, resources, or tools in the future. These may be subject to these Terms as well as any additional applicable terms.

ARTICLE 8 - THIRD-PARTY LINKS

The Services may contain links to websites, services, or content provided by third parties.

LORQUA does not necessarily control these third-party websites or services and is not responsible for their content to the extent permitted by applicable law.

We recommend reviewing the applicable policies and terms before entering into any transaction with a third party.

Any questions or complaints regarding a product or service provided directly by a third party should be directed to the applicable third-party provider.

ARTICLE 9 - RELATIONSHIP WITH SHOPIFY

LORQUA uses the Shopify platform to provide the Services.

However, sales made through our store are entered into directly between you and LORQUA.

Shopify provides, among other things, the technological infrastructure that enables our store to operate but is not the seller of LORQUA products.

The respective responsibilities of LORQUA and Shopify remain subject to applicable law.

ARTICLE 10 - PRIVACY POLICY

Personal information collected in connection with the Services is processed in accordance with our Privacy Policy.

Certain information may also be processed by Shopify to operate, secure, and improve the Services.

Information necessary to provide the Services may be shared with Shopify and certain service providers involved in processing your order or operating our store.

Such processing and any transfers of personal information are carried out in accordance with applicable data protection laws.

For more information, please review our Privacy Policy.

ARTICLE 11 - COMMENTS, REVIEWS, AND CONTRIBUTIONS

When you voluntarily submit comments, reviews, suggestions, ideas, or other content to us, you grant us, to the extent permitted by applicable law, the rights necessary to use such content, including for the purpose of operating, improving, and promoting our Services.

You represent that you have the necessary rights to any content you submit and agree not to publish content that is unlawful or infringes the rights of third parties.

Where required by law, any compensation or incentive received in exchange for a review must be disclosed.

We may moderate or remove content that violates these Terms or applicable law.

You are responsible for the accuracy and content of the information you choose to publish.

ARTICLE 12 - ERRORS, INACCURACIES, AND OMISSIONS

Our store may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, offers, shipping fees, delivery times, or availability.

We reserve the right to correct such errors and update the relevant information.

If an error affects an order that has already been placed, it will be handled in accordance with applicable law and consumer rights.

ARTICLE 13 - PROHIBITED USES

You may use the Services only for lawful purposes.

You may not use the Services to engage in illegal or fraudulent activity, infringe the intellectual property rights of LORQUA or third parties, harass or threaten another person, knowingly distribute false information, transmit malicious software, unlawfully collect personal information, or compromise the security of the Services.

You may also not circumvent security measures or technical restrictions protecting the Services.

We may take reasonably necessary measures, including suspending or disabling an account, if we determine that these Terms have been violated, subject to applicable law.

ARTICLE 14 - AGENTS AND AUTOMATED SYSTEMS

This section applies to autonomous or semi-autonomous software or services used to access or interact with the Services.

Such systems must comply with the technical restrictions and security measures implemented on the Services.

They may not conceal their automated nature where identification is required, circumvent CAPTCHAs or other security mechanisms, or bypass measures designed to control or restrict access to the Services.

We may implement reasonable technical measures to control or limit automated access to our Services.

ARTICLE 15 - TERMINATION

We may suspend or terminate your access to all or part of the Services if you violate these Terms or where necessary to protect the security or proper operation of the Services, subject to applicable law.

Any obligations that, by their nature, are intended to survive termination of your use of the Services will remain in effect.

ARTICLE 16 - WARRANTIES

We make reasonable efforts to provide accurate and up-to-date information regarding our Services and products.

However, certain general information available on the website may be provided for informational purposes only and does not necessarily constitute a specific warranty.

Nothing in these Terms is intended to exclude or limit any statutory warranties or other mandatory rights available to you under applicable law.

Where statutory warranties of conformity, warranties against hidden defects, or other mandatory warranties apply, they remain fully applicable regardless of these Terms.

ARTICLE 17 - LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, LORQUA will not be liable for indirect damages resulting from the use of the Services where such limitation is legally permitted.

Nothing in these Terms excludes or limits any liability that cannot legally be excluded or limited, nor does anything in these Terms deprive a consumer of mandatory rights granted under applicable law.

ARTICLE 18 - USER RESPONSIBILITY

You are responsible for your use of the Services and your compliance with these Terms.

Where permitted by applicable law, you may be held responsible for damages caused to LORQUA or a third party resulting directly from unlawful use of the Services or a wrongful violation of these Terms.

The rights and remedies of each party remain subject to applicable law.

ARTICLE 19 - SEVERABILITY

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision will be enforced to the fullest extent permitted by law or, where necessary, deemed severable from these Terms.

Such determination will not affect the validity and enforceability of the remaining provisions.

ARTICLE 20 - WAIVER AND ENTIRE AGREEMENT

Our failure to immediately exercise or enforce any right provided under these Terms does not constitute a waiver of that right.

These Terms, together with the applicable policies and rules published on our store, constitute the agreement governing your use of the Services, subject to mandatory provisions of applicable law.

ARTICLE 21 - ASSIGNMENT

You may not transfer or assign your rights or obligations under these Terms without our prior consent where such consent is legally required.

LORQUA may transfer certain rights or obligations in connection with a reorganization, sale of business, or similar transaction, subject to applicable law and without affecting consumer rights.

ARTICLE 22 - GOVERNING LAW

These Terms are governed by French law, subject to any mandatory provisions that may apply in the consumer’s country of residence.

Where a consumer resides in a country that grants mandatory legal protections that cannot be waived by contract, these Terms do not deprive the consumer of those protections.

The courts having jurisdiction will be determined in accordance with applicable law.

ARTICLE 23 - HEADINGS

The headings used in these Terms are provided for convenience only and will not affect their interpretation.

ARTICLE 24 - CHANGES TO THE TERMS OF SERVICE

You may review the most current version of these Terms at any time on this page.

We may update or modify these Terms to reflect changes to our Services, our business, or applicable law.

Where required by law, we will notify you of material changes through appropriate means.

Changes will take effect in accordance with applicable law and, where an effective date is provided, on that date.

ARTICLE 25 - CONTACT INFORMATION

If you have any questions about these Terms of Service, you may contact us using the information below:

LORQUA
AURORE GROUPE
2 Allée Fernand Léger
77420 Champs-sur-Marne
France

Email: contact@lorqua.fr

Phone: +33 6 84 10 84 95
Company Registration: 914 642 764 R.C.S. Meaux